Assembled Copilot
AI assistant for support agents
Overview
Copilot surfaces knowledge, drafts replies, and guides agents through tough cases that can’t be fully automated.
I have made significant contributions to the front-end development & designs through multiple iterations of the copilot. In addition, I collaborated with fellow engineers, designers, business partners, and customers in Assembled.
UX designUI mocksFront-endFull-timeLLMLive
Copilot for Zendesk, Salesforce
AI assistant for support agents
⟡ AI Copilot is the second product launched by Assembled, after the workforce management product. It is a tool that helps support agents to answer customer questions faster and more accurately.
⟡ After initial validation, iterated on the designs and the front end to make it more useful, performant, and delightful.
Toolset
React JS
TypeScript
Figma
OpenAI
GoInvolved in
Front-endUI designAI integration